Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Position Purpose
The Floral Manager is responsible for overseeing all aspects of the Floral Department to ensure exceptional customer service, attractive merchandising, product freshness, sales growth, profitability, and team development. This position leads daily operations, manages inventory, creates visually appealing displays, and ensures department standards are consistently maintained while delivering a high-quality shopping experience for customers.
Key Responsibilities Department Operations
- Direct and oversee daily Floral Department operations.
- Ensure department readiness, product availability, and execution of company programs.
- Maintain clean, organized, and safe sales floor, work areas, coolers, and backroom spaces.
- Monitor department conditions and implement corrective actions when necessary.
- Ensure compliance with company policies, procedures, and operational standards.
Customer Service
- Deliver exceptional customer service and foster a customer-focused environment.
- Assist customers with floral selections, special orders, custom arrangements, and event planning needs.
- Respond to customer inquiries and resolve concerns professionally and promptly.
- Build customer relationships to encourage repeat business and community engagement.
Merchandising & Sales
- Design and maintain attractive floral displays that drive sales and enhance the shopping experience.
- Execute seasonal, holiday, promotional, and event merchandising programs.
- Ensure accurate pricing, signage, and product presentation standards.
- Monitor sales trends and implement strategies to achieve department goals.
- Coordinate custom floral arrangements, bouquets, and special event orders.
Inventory & Shrink Control
- Manage fresh floral inventory to maintain product variety and freshness.
- Order products based on sales forecasts, seasonal demand, and promotional plans.
- Control shrink through effective ordering, rotation, care, and inventory management practices.
- Conduct inventory counts and maintain accurate department records.
Product Quality & Freshness
- Ensure all floral products meet company quality standards.
- Monitor flower conditioning, watering, trimming, and storage procedures.
- Remove damaged or unsellable merchandise promptly.
- Maintain proper cooler temperatures and handling practices to extend product life.
Leadership & Team Development
- Recruit, train, coach, and develop Floral Department employees.
- Provide performance feedback and maintain accountability for department standards.
- Create schedules that align labor needs with sales volume and business demands.
- Promote teamwork, engagement, and a positive work environment.
- Support employee growth and succession planning initiatives.
Financial Accountability
- Manage department expenses, labor costs, and operating budgets.
- Review department performance metrics and develop action plans for improvement.
- Meet or exceed sales, profit, shrink, and labor targets.
- Identify opportunities to increase efficiency, productivity, and profitability.
Qualifications
- High school diploma or equivalent required.
- Previous floral, retail merchandising, or related experience preferred.
- Prior supervisory or leadership experience preferred.
- Knowledge of floral products, floral design techniques, plant care, and merchandising principles.
- Strong communication, organizational, and customer service skills.
- Ability to work effectively in a fast-paced retail environment.
- Basic computer and reporting skills.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent lifting, carrying, pushing, and pulling of floral products and supplies up to company standards.
- Ability to work in refrigerated environments.
- Frequent bending, reaching, twisting, and repetitive hand movements.
- Ability to safely use floral tools and department equipment.
Key Competencies
- Leadership
- Customer Focus
- Creativity & Visual Merchandising
- Team Development
- Inventory Management
- Product Quality Management
- Financial Acumen
- Communication
- Organization
- Problem Solving
The Floral Manager plays a critical role in delivering fresh, high-quality floral products, creating visually appealing displays, driving department sales, and building a customer-focused team that contributes to overall store success.
We also provide a variety of benefits including:
- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
